Privacy Policy
Last updated: 05,2025

This Privacy Policy explains how Order of Blood Ltd (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.orderofblood.com (the “Site”).

By using our Site, you agree to the practices described below.

1. Who We Are

Order of Blood is a UK-based clothing and membership brand.
Contact: [email protected]

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and related laws.

2. What Information We Collect

We collect and process the following types of personal data:

a) Information You Provide Directly

• Contact details: Name, email, phone number, shipping/billing address.
• Payment info: We do not store your full payment card details. These are handled securely via our third-party payment processors (e.g. Stripe, PayPal).
• Account info: Username, password (encrypted), membership status.
• Correspondence: Any emails or messages you send to us.

b) Information We Collect Automatically

• Device data: IP address, browser type, operating system.
• Usage data: Pages visited, time on site, referring URLs.
• Cookies: See section 7.

3. How We Use Your Information

We use your information to:

• Process and fulfil orders.
• Manage memberships and accounts.
• Provide customer support.
• Send order confirmations and important service emails.
• Send marketing emails (only if you’ve opted in).
• Improve our website and customer experience.
• Prevent fraud and maintain security.

4. Legal Bases for Processing

We only process your data when we have a legal reason, including:

• Contractual necessity: To fulfil your order or membership.
• Consent: When you opt-in to marketing emails or other optional features.
• Legal obligation: To comply with tax and financial laws.
• Legitimate interests: To improve our services and prevent fraud.

5. Who We Share Your Data With

We may share your data with:

• Payment processors (e.g. Stripe, PayPal)
• Shipping partners
• Email service providers
• Website analytics tools (e.g. Google Analytics)
• Affiliated service providers who help us operate our business

We will never sell or rent your data.

6. International Transfers

Some of our partners are located outside the UK/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on adequacy decisions.

7. Cookies

We use cookies to:

• Enable essential site functions (shopping cart, login)
• Analyse website usage
• Personalise your experience
• Deliver targeted ads (if consented)

You can manage cookies via your browser settings or our cookie banner.

For more detail, see our [Cookie Policy] (if applicable or pending).

8. Data Retention

We retain your personal data:

• For as long as your account is active
• As required by law (e.g. for tax purposes – typically 6 years)
• Until you request deletion (see Section 10)

9. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability (receive your data in a structured format)
• Withdraw consent at any time (for marketing)

To exercise your rights, email: [email protected]

You may also lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled.

10. Security

We use industry-standard security measures including HTTPS, encrypted storage, and secure third-party payment processors.

No method of transmission is 100% secure, so we cannot guarantee absolute security, but we work to protect your data responsibly.

11. Children

This site is not intended for children under the age of 16. We do not knowingly collect data from anyone under this age without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of any significant changes via email or via our website.

13. Contact Us

For questions or requests related to this Privacy Policy, contact:

Email: [email protected]
Website: https://www.orderofblood.com